PTRiiX Coach – Privacy Policy

Last Updated: 17/01/2025

1. Introduction

PTRiiX Coach is designed for coaches to manage clients, plans, progress, and other related activities within the PTRiiX platform. This policy outlines what data we collect, why we collect it, and how we use it. If you disagree with any part of this policy, stop using the app.

2. Information We Collect

We collect information required for coaching operations, analytics, and security.

A. Information You Provide

You may provide or manage the following data within PTRiiX Coach:

  • Name
  • Email address
  • Phone number
  • Profile information
  • Client-related data (plans, notes, progress logs, assessments)
  • Workout, diet, or coaching inputs you add manually
  • Support messages or feedback

B. Automatically Collected Information

PTRiiX Coach automatically collects:

  • Device info (model, OS version)
  • IP address
  • Usage patterns and activity logs
  • App navigation and feature usage statistics
  • Crash logs and diagnostics

This helps us improve performance, detect issues, and secure the platform.

C. Data from Third-Party Services

If you use integrations (e.g., cloud sync, analytics, authentication), we may receive limited information from those providers.

3. How We Use Your Information

Your data is used strictly for essential operations:

  • Coaching Operations: Manage clients, plans, schedules, assessments, and progress.
  • User Support: Respond to issues, troubleshoot, and assist with app functionality.
  • Security: Authenticate identity, prevent fraud, and maintain secure access.
  • System Improvement: Fix bugs, enhance stability, and build new coaching features.
  • Compliance: Meet legal obligations or respond to lawful requests.

We do not use your data for unrelated or unauthorized purposes.

4. Sharing of Information

PTRiiX Coach does not sell personal information.

We may share data only under these conditions:

  • Cloud hosting providers: For secure backend operations.
  • Analytics or diagnostic services: To identify bugs and improve performance.
  • Legal authorities: Only when legally required.

All third parties must follow strict data protection rules.

5. Children’s Privacy

PTRiiX Coach is intended only for professional coaching users and is not for individuals under 18. We do not knowingly collect information from minors.

6. Updates to This Policy

We may update this Privacy Policy as features evolve. The “Last Updated” date reflects the latest changes. Continued use means you accept the updated policy.

7. Contact Us

For privacy concerns or questions, contact us at: contact@PTRiiXx.com

(Replace with your verified support email if needed.)

8. Account Deletion

PTRiiX Coach may not include a direct in-app account deletion option.

To delete your coach account:

  • Email contact@PTRiiXx.com with your registered details.
  • We will delete your account and all associated data securely from our systems.

9. Consent

By using PTRiiX Coach, you confirm that you have read, understood, and agreed to this Privacy Policy.